Saturday, June 16, 2012

YUKU Still Working on The Glitching Issues (June 16, 2012)


Server issues update, 2:45 AM EDT (Eastern)


Yuku Team
posted this on Jun 15 11:48 pm
For the previous announcement, please see this article:
At this hour, our engineers are still working on sorting out the server issues that resulted from an outage at Amazon web services.
Four servers are still being worked on. You may still experience intermittent white pages, timeouts and lagging issues while these servers are in the process of being fixed.
Two other servers are nearly done.
All other server are fully up and running now.
The server maintenance will continue until all communities and profiles are completely back and free of white pages, server errors and lags.
We again sincerely apologise for the inconvenience and discomfort this is causing across our network. Please rest assured that our engineers are doing what they can to fix the issues as quickly as possible.
Yuku Team

http://help.yuku.com/entries/21574501-server-issues-update-2-45-am-edt-eastern



Server issues, update June 16 at 11:30 PM EDT (Eastern)

Yuku Team
posted this on Jun 16 08:28 pm
Our servers are still being worked on after the total outage that was experienced as a result of the failure at Amazon web services. Even though Amazon reports that all their services are currently ok, some residual effects of the intial outage still exist on Yuku and are being addressed to restore the level of service we experienced prior to the Amazon outage.
At this time, maintenance and repairs are finished on almost all servers, although we expect the maintenance on the remaining servers to last at least several more hours.
During that time, some communities will show errors such as empty data received, server errors, and white pages, and there may be intermittent problems posting.
A few communities will appear off line (URL redirects to the Yuku home page).
There is no need to report any of these issues as they are all being worked on.
Once again we want to sincerely apologise to our board owners, admins, moderators, members, and visitors for the inconvenience these issues have caused across the Yuku network.
Our engineers have been working tirelessly to repair dozens of servers and will continue into the overnight hours until performance on all communities and profiles is back to normal.
We know that this has been a tough couple of days for members and staff alike, and we thank you all for the patience you have shown through this. Just a little bit longer and we'll all be back to posting on our favourite boards again.
Yuku Team

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